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Privacy statement

Privacy

Emma’s primary goal is to support people with chronic illnesses, to help them manage their illness, to help them exercise more and to help them take their medication correctly. To do this properly, our system needs to use and store data about your measured parameters, your medicines and intake moments.

If you have given others access to your data by means of a unique token, they are able to see your data - through their own account - and depending on their specific access rights they can edit your settings. You as a user can withdraw those rights for any person at any time.

It is possible we will use intake data and personal characteristics in anonymous form to be used in therapy adherence research. You have given your consent by accepting the terms of use of Emma. In case you do not want this future use of anonomised data, we can remove your data from our systems on your request at any point in time.

Security

Our servers make use of extensive firewalls and use the newest version of server operating system software. User passwords are stored encrypted. We use the secure https protocol for the most important communication between user, devices and our servers, for both the smartphone apps and browswers. Intake data are stored in anonimised tables in our databases.

Dutch Data Protection Authority

The Emma database is registered at the Dutch DPA (Dutch Data Protection Authority) under registration m158268.

Cookies

We use cookies on our websites. A cookie is a simple small text file that is sent together with pages from a website to your browser. Your browser stores this text on the harddisk on your computer or tablet/phone. We use cookies to facilitate login into our website and to remember your settings and preferences. You have the right to ask for access to, or removal of these data. To prevent abuse, we will ask for adequate identification. If you ask for access to personal data coupoled to a cookie, we will ask for a copy of the cookie text to be sent to us. You are the only one that is able to remove a cookie from your computer. Please consult your browser manual.

Right to be forgotten

You have the right to ask for insight into, correction of or deletion of your data. Please contact us through our contact page.

Requested rights for the app on your phone

Photo-, media- and file access is used to set your profile picture, to enclose files to messages that you share with your own community and to upload smartwatch-app files to your smartwatch. Technical information about your phone and synchronisation are used to improve the functioning of the app on devices of several different suppliers. The app needs internet access in order to communicate with the Emma server. The camera is used when you take a profile picture, when you need to video call or when you need to take a picture of (for example) your medication or other aid.

Contact

If you have questions about Emma, want to propose new functionality of report a bug? mail us at support@medicinemen.eu. Medicine Men B.V. is registered with the Chamber of Commerce under number 63124939.


Medicine Men




Support


support@medicinemen.eu
Tel. support: +31 20 3373292

Business hours support:
Mo - Fr: 09:00 - 17:00


Contact

Medicine Men B.V.
Hollandse Kade 27 B
1391 JM Abcoude
The Netherlands

Phone office: +31 20 3373292

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